Frequently Asked Questions
Everything you need to know about your glow.
Are Honeybalm products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and crafted with soothing, natural ingredients specifically designed to be gentle on all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 10-14 business days.
Do you test your products on animals?
Absolutely not. Honeybalm is a 100% cruelty-free brand. We never test our finished products or ingredients on animals, nor do we work with suppliers who do.
What is your return policy?
We offer a 30-day happiness guarantee. If you are not completely satisfied with your purchase, you can return the product for a full refund or exchange within 30 days of delivery.
Can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your ingredients organic and sustainably sourced?
We prioritize high-quality, ethically sourced ingredients. While not every ingredient is certified organic, we focus on sustainable harvesting practices to ensure the best results for your skin and the planet.